Insurance & FAQ

Children ages 6 and up, teens, adults, and older adults. For patients under 18, a parent or guardian takes part in the first visit.

Usually not — you can book directly online or by phone. Some HMO plans require one; we'll let you know when we verify your coverage.

Aetna, Cigna, UnitedHealthcare, Blue Cross Blue Shield, Florida Blue, Oscar, Medicare, and Florida Medicaid, plus self-pay. Coverage depends on your specific plan, so we verify it before your first visit.

Yes. You can be seen by secure video from anywhere in Florida, or in person at our Kissimmee office by appointment.

Both. Dr. Palle provides psychotherapy as part of visits alongside medication management, and refers to specialized therapists when that's a better fit.

First visits are 60 minutes. Follow-up visits are usually about 30 minutes.

After you book, you'll receive an email invitation to the secure patient portal. Use it for intake forms, messages, and appointment details. Already set up? Log in here.

When clinically appropriate — for example, ADHD stimulants — with careful monitoring and in line with Florida and federal rules.

Please give at least 24 hours' notice. Late cancellations or missed visits may incur a fee.

Call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room. We are not a 24/7 crisis service.